This qualification reflects the role of individuals who apply a broad range of knowledge and skills in a variety of work situations using their discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
Possible job titles relevant to to this qualification include: Customer service adviser, data entry operator, general clerk, payroll officer, typist, word processing operator.
- Certificate II in Business or
- Other relevant qualification and
- Completed Year 10 or overseas equivalent
Minimum score of IELTS 5.5 or equivalent or an English proficiency of intermediate level or above from any NEAS accredited ELICOS